Terms of service

Terms of Service

Welcome to Tabard Equine! By accessing and using our website, you agree to the following Terms of Service. Please read them carefully.

1. General Information

This website is operated by Tabard Equine. Throughout the site, the terms “we,” “us,” “our,” and “Tabard Equine” refer to our company. By using this site, you agree to comply with and be bound by these Terms of Service.

2. Products and Services

  • Product Availability: All products on our website are subject to availability. We reserve the right to modify or discontinue products without notice.

  • Pricing: All prices are in South African Rand (ZAR) unless otherwise stated. We reserve the right to change prices at any time.

3. Ordering and Payment

  • Order Acceptance: By placing an order through our website, you offer to buy the products subject to these terms. Orders are subject to availability and acceptance.

  • Payment: We use Yoco Payment Gateway to securely process all payments. We accept various payment methods, including credit cards, debit cards, and other payment options offered at checkout.

  • Order Confirmation: Once your order is confirmed, you will receive an email confirmation with details of your purchase.

4. Shipping and Delivery

  • Shipping: We offer delivery throughout South Africa, utilizing BobGo logistics for timely delivery. All orders are processed within [insert number of days] business days, and delivery times may vary depending on your location.

  • Shipping Fees: Shipping fees are calculated at checkout based on the weight and size of your order. Free shipping applies to orders over R1200.

  • Courier Queries: All courier-related queries should be directed to the courier company. However, we pride ourselves on great customer service and will endeavor to assist you where we can.

  • Delivery Issues: Any delivery delays or issues must be reported to hello@tabardequine.co.za within 3 working days after receiving your order.

5. Returns and Exchanges

  • Please refer to our Returns & Exchanges Policy for detailed information on returns, exchanges, and defective product claims.

  • Return Requests: Return requests must be submitted by email to hello@tabardequine.co.za within 3 working days of receiving your order.

6. Privacy and Data Protection

  • Privacy Policy: We respect your privacy. By using our website, you agree to our Privacy Policy, which outlines how we collect, use, and protect your personal data.

  • Data Security: We use Shopify’s secure payment system and other security measures to ensure the safety of your personal information.

7. Intellectual Property

  • Ownership of Content: All content on this website, including images, text, logos, and trademarks, are the property of Tabard Equine and are protected by copyright laws.

  • Limited License: You may access and use the website for personal use, but may not copy, modify, distribute, or republish content without prior written permission.

8. Limitations of Liability

  • No Liability for Loss or Damage: Tabard Equine will not be liable for any indirect, incidental, or consequential damages, loss of profits, or any other losses arising from the use of our website, products, or services.

  • Product Use: Users agree to follow all product instructions and safety guidelines. Tabard Equine is not responsible for any misuse of products.

9. Governing Law

  • These Terms of Service are governed by and construed in accordance with the laws of South Africa.

  • Any disputes or claims arising from these Terms of Service shall be handled by the courts of South Africa.

10. Changes to Terms of Service

We reserve the right to update or change these Terms of Service at any time. Any changes will be posted on this page with the updated date. It is your responsibility to review these terms regularly.

11. Contact Information

If you have any questions about these Terms of Service, please contact us at:

By using this website, you acknowledge that you have read, understood, and agree to these Terms of Service.